Privacy Policy

1. Introduction

BarBak Hospitality ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bar-bak.com or use our services, including restaurant depot delivery and bar supply services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, business name, and billing/delivery address when you register, book a delivery, or contact us.
• Business Information: Restaurant or bar type, liquor license details, and service preferences submitted through intake or scheduling forms.
• Payment Information: Credit card and payment details processed securely through our third-party payment processor (Stripe). We do not store full payment card numbers.
• Usage Data: IP address, browser type, pages visited, time on site, and referring URLs collected automatically when you use our website.
• Communications: Messages, emails, or inquiries you send us directly.

3. How We Use Your Information

• To schedule, coordinate, and complete deliveries and services
• To process payments and send invoices or receipts
• To communicate with you about your account, orders, or service updates
• To respond to inquiries and provide customer support
• To send promotional communications (you may opt out at any time)
• To improve our website, services, and user experience
• To comply with applicable laws and regulations

4. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: Third-party vendors that assist us in operating our website, processing payments, or delivering services (e.g., Stripe for payments).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You may disable cookies through your browser settings; however, some features of our site may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

7. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at Info@bar-bak.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: